Admission Process

Firstly, our reception team can prepare a package for you, which includes an Application Form and a booklet from the Department of Health and Ageing which details the “5 steps to entry into Residential Aged Care”.

If you are considering applying for residence in Blue Hills Manor, the following steps will need to be followed:

1. Assessment – The Aged Care Assessment Team (ACAT) will assess you with regards to your needs to reside in Residential Aged Care and if eligible you will be issued with an ACCR (2624) Certificate.

2. Phone Interview – An initial interview can generally be conducted over the telephone. If interested in residence at that time, an Application Form needs to be completed and returned along with a copy of the 2624 Assessment Certificate prior to the pre-admission interview

3. Pre-admission Interview – On receipt of your application and ACCR (2624) forms, arrangements will be made for you and your family or carer to attend a pre-admission interview with the Care Manager and a representative from the Blue Hills Manor Administration staff. Here, the residential care agreement and bond structure will be explained to you and you will be given copies to take away with you to read.

4. Consultations – Following the pre-admission interview you are encouraged to fully discuss your plans to enter Residential Aged Care with your family and Centrelink and/or financial advisor.

5. Final Interview - You will be invited to a final interview when a date of entry will be determined. The Residential Care Agreement and Accommodation Bond should be signed and returned to Administration at this time. These documents should be fully executed prior to your admission.

6. Cooling Off Period - A period of 14 days is applied within which time you may withdraw from the Residential Care Agreement by giving notice in writing to Blue Hills Manor. If you have paid any amounts under the Agreement other than your care fees and charges during those 14 days these will be refunded to you.